Shipping and Returns
We generally process orders within 1-2 days - because getting good things in the mail should happen as quickly as possible!
We ship via USPS, UPS, and you can choose which you'd prefer. You will automatically receive free USPS Priority shipping on orders over $70.
Character is not responsible for lost packages once they have been marked "Delivered" by the carrier.
Not happy with your new product? Email us within 30 days of the purchase date, and we'll refund your order, less the cost of shipping. No need to send it back.